Automation and AI · Wrocław & remote across Poland

Your business answers enquiries, collects reviews and reminds customers about itself. In Polish, even while you are busy.

Simple systems that take repetitive work off your hands. They reply in Polish to people whose call you missed, ask happy customers for a Google review and remind regular customers about their next visit. You get ready enquiries and approve everything that goes out in your name, with an English translation of every fixed message.

Your phone number and the tools you already use stay the same
Nothing goes out in your name without your approval
Each module can be cancelled with one month's notice

5.0 · 21 Google reviews one specialist, no account managers

Wrocław
Lower Silesia
remote across Poland

Let's count the enquiries you are missing

A 15-minute call. I will ask how many calls go unanswered, how many reviews you have and what happens to your customer list. You leave with a number, even if you buy nothing from me.

Sound familiar?

Three places where a business loses customers without doing anything wrong

The phone rings when your hands are full

A Polish customer who cannot get through calls the next company on the map. Often you never even know someone called about a job.

Happy customers do not leave reviews

Not because they do not want to. Nobody asked them at the right moment. A competitor has 180 reviews, you have 14, and Google Maps shows it.

Regular customers forget they were with you

Boiler service, tyre change, the next appointment. The customer list sits in a spreadsheet or the invoicing tool and nothing comes of it.

Modules

Three ready modules. Take one or all of them

Each works on its own and with any website. Prices in PLN with approximate EUR; Polish VAT invoice, reverse charge for VAT-registered companies outside Poland.

No call goes unanswered

For businesses that work on site: installers, mechanics, service teams, clinics with one receptionist.

from 349 PLN / month

≈ 80 EUR · setup from 1,490 PLN · 300 SMS included

Your business number stays the samea monthly count of enquiries and how fast you call back

You miss a call. Within a minute the caller gets a Polish SMS with your business name: you will call back, and they can describe the job right away via a link.
The voicemail becomes a short enquiry card: who, what about, how urgent.
The card reaches you by SMS, Telegram or email with a “Call” button. No reaction after 2 hours brings a reminder.

I want this module

Included in the Leader plan

Google reviews without chasing

For every business that lives on customers from the area.

from 249 PLN / month

≈ 60 EUR · setup from 690 PLN

Every reply waits for your clickan alert when someone leaves 3 stars or fewer

After a job the customer gets one SMS asking for a review. You trigger it with one click, or it goes out after a paid invoice or a calendar visit.
You see each new review straight away, with a draft reply in your company's tone and an English translation.
You publish the reply with one click. A low rating gets a calm draft reply.

I want this module

Customers who come back by themselves

For services that repeat: car workshops, boiler and air-conditioning service, vets, chimney sweeps, cleaning.

from 390 PLN / month

≈ 90 EUR · setup from 1,490 PLN · 500 SMS included

SMS only to people who agreeda “STOP” reply unsubscribes at once

I clean up and import your customer list (spreadsheet, invoicing tool, even paper).
We set the rhythm: tyres in March and October, boiler every 11 months.
The customer replies “Thursday after 3” and gets two free slots from your calendar. Unclear replies go to you.

I want this module

You approveFixed texts once at setup, everything new before it goes out.

Honest reviewsEvery customer gets the same request. No filtering of unhappy ones, no discounts for reviews.

Data processing agreementYou know who processes your customers' data and where.

EU invoicingPolish VAT invoice; reverse charge for VAT-registered companies outside Poland.

Tested on myself

Before I offer something to you, I run it in my own business

PROSM is one person and a few systems that work alongside me. Here are some of them.

The forms on this websiteAn enquiry lands in my CRM and inbox within seconds, with a next step set for today. You get a confirmation and a link to pick a time for the call.

Misti, the assistant on the Polish pagesAnswers questions about the offer at any time of day. Her first sentence says she is a virtual assistant.

A publishing plan for clientsI prepare the posts, the client approves them in their own panel. Nothing goes out without their click.

Voice reportsMisti reads to me on Telegram what has happened and what is waiting for my decision.

Custom systems

Do you work differently from everyone else? I will build a system around you

The ready modules fit most service businesses. If yours has its own way of working, I build the system around it.

Course sign-ups

With reminders for participants and certificates after the course, no copying data from emails.

An approval panel

One place where a client or a partner approves materials before they move on.

One report

Numbers from several sources on one page, instead of five open tabs.

Quoted after a call. Every such system comes with ongoing care: fixes, updates and someone who knows it from the inside.

Pilot

Looking for 3 companies for a pilot

Open now · 3 places

60 days, you pay only for the SMS

For 60 days a module runs in your business and you pay only for the text messages sent. In return you agree that I describe the setup with numbers: how many enquiries, reviews or returning customers. Without your customers' data.

After 60 days you decide. You stay on normal terms or we switch it off, at no cost.

days in your business

0 PLN

setup

companies in the pilot

Who I am looking for

Companies serving customers in Wrocław and Lower Silesia that do a lot of work away from the office and feel something is slipping through. Tell me in the form what you do and which module interests you.

Apply for the pilot

How it works

From a call to a working module in four steps

A 15-minute call

We count how many enquiries, reviews or returning customers you are missing. I tell you plainly which module makes sense.

Setup

I set the module up and we test it together on your phone. You approve the SMS texts, with English translations, before launch.

First month

Every week I check that everything works as it should and fix whatever does not.

Monthly report

Numbers by email, in English, no logging in anywhere. You see what the module did for you.

FAQ

Questions that come up on the first call

Does the AI reply to my customers on its own?

Only where we agree it should. Fixed SMS texts go out automatically because you approve them once at setup. Replies to reviews and anything new wait for your click. When an automated system replies to a customer, it says so.

What about GDPR?

We sign a data processing agreement listing who processes your customers' data (the SMS operator, the AI model provider) and where.

Do I need a Polish company?

No. I invoice EU businesses with reverse-charge VAT. What you need is a Polish phone number customers call and a Google Business Profile in Poland, or a plan to set them up. We sort that out on the call.

Who writes the Polish messages?

I do, in natural Polish, and I give you an English translation of every fixed text before you approve it.

Does it work without a website from PROSM?

Yes, with any website and any Google profile. It works best together with the local visibility subscription, because reviews and quick replies help in Google Maps.

What if I cancel?

Each module can be cancelled with one month's notice. Your customer list stays yours: I hand it over as a file.